Windows Explored

Everyday Windows Desktop Support, Advanced Troubleshooting & Other OS Tidbits

Archive for July 2nd, 2010

The Case of the Random Internet Explorer Crashes

Posted by William Diaz on July 2, 2010

Some time ago we started to see a rash of complaints where Internet Explorer was crashing while visiting certain sites. Even though we were still largely a mix of IE6 and IE7, I had no problem reproducing the crash with IE8. The error message was rather vague (they often are) and didn’t offer any details as to what was the cause or how to troubleshoot: "IEXPLORE.EXE – Application Error – The Instruction at … referenced memory at … The memory could not be ‘read’":


Posted in Troubleshooting, Troubleshooting Tools | Tagged: , , , , | 1 Comment »