Windows Explored

Everyday Windows Desktop Support, Advanced Troubleshooting & Other OS Tidbits

Archive for January, 2011

AIM Network Logging Reveals Windows Passwords

Posted by William Diaz on January 27, 2011


I was asked to troubleshoot a user’s connectivity issues with AIM. I am not too enthusiastic about anything AOL related but I would look anyway. One of the things I wanted to do was see if AIM had some internal network logging built into it. Starting with version 7.5.8.2 there is an option that resides under Settings > Connection that enables diagnostic network logging. Read the rest of this entry »

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A Faulting Module Is Not A Broken Module

Posted by William Diaz on January 14, 2011


It is not usually the case that a “faulting” module is the actual cause of an application error, crash, or hang. Take this example where Outlook was crashing each time after the user opened Outlook: Read the rest of this entry »

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