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Everyday Windows Desktop Support, Advanced Troubleshooting & Other OS Tidbits

Posts Tagged ‘TCPView’

Quickly Find Those File Handles part II (Remote Handles)

Posted by William Diaz on April 4, 2012


In addition to local processes locking up files and preventing their usage by other processes, files can also become locked by remote processes, too. Finding the remote system that has a handle(s) on the file can be a little bit more more involved. I mean this literally: a little a bit more involved. Knowing which tools to use or where to look can make this task just as simple as isolating it to a local process as outlined in part I.

This example is a recreation of an issue I encountered while working on a workstation remotely. It manifested itself as a failure to logon as the user: “Windows cannot load the locally stored profile…”

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The Case of the Locked Domain Account

Posted by William Diaz on November 1, 2011


Account locks normally are not a big deal to troubleshoot. Often times it is a user typing in an incorrect password to the account they are trying to logon to too many times. Other times, it is being caused by expired or incorrect cached credentials being used to authenticate to some network resource. In the latter case, this is a simple matter of going onto the workstation that has been identified as one locking the account and removing the cached credentials.

In Windows XP, this can be done by going to Start > Settings > Control Panel > User Accounts > Advanced (or Manage Passwords for non-admins) > Advanced > Manage Passwords. Alternatively, you can just use the control userpasswords2 command.
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