I ran into this one when troubleshooting The Case of the Crashing Email with a different version of Outlook. I created a test folder to save the crashing email message attachments. When I was done, I went to delete the folder and received: “Error Deleting File or Folder. Cannot delete filename. It is being used by another person or program…”
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Archive for July 20th, 2010
Outlook 2007/2010 File Delete Quirk
Posted by William Diaz on July 20, 2010
Posted in Troubleshooting, Troubleshooting Tools | Tagged: Outlook, Process Explorer | Leave a Comment »
Forcing a System Crash on a Unresponsive PC
Posted by William Diaz on July 20, 2010
This one comes in handy when a Windows based PC experiences a so-called “hard hang” and you need to force it to bug check and produce a dump for debug purposes. From the Windows registry:
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For USB keyboards go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\kbdhid\Parameters, create a DWORD value named CrashOnCtrlScroll equal to 11
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For PS/2 keyboards go to HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\i8042prt\Parameters, create a DWORD value named CrashOnCtrlScroll equal to 1
You will need to reboot afterwards. A crash can now be initiated by holding down the right CTRL key and pressing the Scroll Lock key twice. Read the rest of this entry »
Posted in Troubleshooting | Tagged: Dump, Hang, WinDbg | 1 Comment »
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