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Archive for July 7th, 2010

The Case of the Crashing Email

Posted by William Diaz on July 7, 2010


One afternoon I had the luck of encountering a user who was experiencing random Outlook crashes while. As far as he was concerned, there didn’t seem to be any rhyme or reason to it. He would just be clicking through email messages and then, suddenly, he would encounter the following error (but not always):Inbox – Microsoft Outlook: OUTLOOK.EXE – Application Error – The exception unknown software exception (0x…) occurred in the application at location 0x…
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