It doesn’t surprise me when Internet Explorer crashes. Instead, I remain calm and collected (most of the time). I don’t expect the average person to know why or how it happened and I expect them to take the opposite approach and be fed up with IE. But with everything that’s happening with the endless number of add-ons that it needs to support and the dynamic nature of web content, it’s amazing it works more often than not. So, here I was asked to explore the latest case of IE crashing. Our user has logged into an online document collaboration site. They need to open and print several dozen documents. About half the time, the client is interrupted by the following error before IE crashes: “Microsoft Visual C++ Runtime Library. Runtime Error!.. iexplore.exe. abnormal program termination”
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Archive for October 13th, 2010
Another Instance of Internet Explorer Crashing (or Update Your IE Add-Ons)
Posted by William Diaz on October 13, 2010
Posted in Troubleshooting | Tagged: Crash, Dump, Internet Explorer, WinDbg | Leave a Comment »
Windows Explored 