Windows Explored

Everyday Windows Desktop Support, Advanced Troubleshooting & Other OS Tidbits

When An Error Is Not Reported As An Error

Posted by William Diaz on August 1, 2011


A knee jerk reaction of mine when troubleshooting unspecified errors from users is to take a look at the Windows Event Viewer and find recent error and warning events. Often times, though, you may not see anything being reported by the operating system. It’s easy then in Windows XP to miss those generic information-whiteInformationApplication Popup events in the System log:
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These, too, are errors and contain the text of the error encountered but may otherwise dismissed and unnoticed by the user. They may contain some important clues to the problem when you or the user are unable to reproduce the them.

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