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Archive for the ‘Office’ Category

Printing A List Of Outlook Folders

Posted by William Diaz on September 1, 2011


Besides taking screen shots of the Outlook navigation pane, there is no built in way to print or output to a file a list of folders. However, you can work around this by creating a macro in Outlook using the Visual Basic editor.

In Outlook 2010:

  1. Enable the Developer tab by going to the File tab > Customize Ribbon.
  2. Check the Developer option under the right column and click OK.
    image
  3. The Developer tab is now part of the Outlook Ribbon.
    image
  4. Select the Visual Basic button (or ALT+F11).
  5. Right-click the Module folder, then Insert > Module and name it.
  6. Copy and paste the code at the bottom of this post into the VBA Project window
    or
    Import the attached .bas file below by going to File > Import File
  7. Run the macro by clicking the Macro button. There are two options available, ExportFoldernames and ExportFolderNamesSelect:
    image
    The first one exports the currently selected folder and the second one allows you to specify a folder (or the entire mailbox). You can choose to structure or not to structure the output and a text file will be written to the desktop named outlookfolders.txt.

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Dumping A Thread to Find An Exception

Posted by William Diaz on August 3, 2011


Before any basic crash analysis, I always turn to the Windows Event view to find signs of problem. In the case here, the problem manifested itself as Outlook crashing when the user opened a particular Outlook form. Looking at the Windows Event Viewer, we see an application event for Outlook:
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Outlook 2010 Disables Windows Search Email Indexer … By Design

Posted by William Diaz on August 2, 2011


As more organizations start migrating toward Outlook 2010 and Windows 7, you are bound to start seeing complaints of the Windows Search Email Indexer being disabled:
image
There is no shortage of misinformation on the Internet about the subject that explains how to enable this add-in and regain the missing search functionality. Ignore all of it. This is by design. Windows Search is already part of Vista and Windows 7, and there is nothing wrong with Outlook or Windows. See the details in this Microsoft KB article: http://support.microsoft.com/kb/2385524

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Everything You Wanted (or Didn’t Want) to Know About the Outlook Auto-Complete File

Posted by William Diaz on May 6, 2011


Some Auto-Complete (.nk2 & .dat) facts: Read the rest of this entry »

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Don’t Dismiss That Error

Posted by William Diaz on April 28, 2011


Instead, click the click here:
MOOErr1 Read the rest of this entry »

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Outlook OST Size vs. Exchange Mailbox Size

Posted by William Diaz on March 14, 2011


You may (or may not) have noticed that the local cached mailbox for Outlook, also known as the OST file, is larger than the Exchange mailbox size. There is no shortage of misinformation about this topic, some of it incorrectly attributing this to corruption1. For example, the mailbox seen here in Exchange is only 132 MBs:
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The Case of the Word Open Document Delays

Posted by William Diaz on February 4, 2011


After a certain amount of time troubleshooting Word issues (not document issues) in a large enterprise environment that uses several templates, macros, and other add-ins, one develops a troubleshooting drill. This normally involves isolating a problem to a startup template or add-in. We have a lot of them and they are always increasing. For Office Word 2003, you can find most of these in C:\Program Files\Microsoft Office\OFFICE11\STARTUP:
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Outlook .dat Files

Posted by William Diaz on February 4, 2011


Knowing what the Outlook 2003 .dat file do can often assist’s you with troubleshooting Outlook issues. The primary .dat files are: Read the rest of this entry »

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Zipity Do Da .Docx

Posted by William Diaz on December 28, 2010


It’s a mystery how some files get their file extensions changed or removed. I have no doubt that some users think that manually changing it makes it compatible with whatever program they want it to open in. We often get files that contain a .doc extension but fail to open in Word. Sometimes they are corrupted, sometimes they are in a newer version of Word, and sometimes they are not Word documents at all. When you run into these, the easiest way to determine what kind of file it is is to open it with Notepad (or any text reader for that matter) and look for readable text in the data. Here is an example:
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Process (Monitor) of Elimination

Posted by William Diaz on December 2, 2010


The problem presented itself as thus: “Microsoft Visual BasicRun-time error ‘-2147024894 (800700002)’: Automation Error . The system cannot find the file specified.”

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