This one originally came to me as a complaint from a single user about his inability to connect one of his SharePoint calendars to Outlook 2003. In most SharePoint lists, there is an Actions menu that should contain this option:
Often, this problem is resolved by installing the SharePoint Services Support for Office and/or simply repairing Office. You can also find a good guide to troubleshooting this issue here. But none of these options were resolving the issue. Additionally, as I began to investigate to see if the problem could be recreated on various tech workstations, I realized that the impact was not isolated to a single workstation, but almost all workstations in our helpdesk. Of the systems that were not affected, one of them resided on my desk, a lab PC that had since departed from the standard Windows XP Pro image we deploy firm-wide. Read the rest of this entry »
Archive for December 1st, 2011
The Case of the Missing SharePoint “Connect to Outlook” Action
Posted by William Diaz on December 1, 2011
Posted in Office, Troubleshooting | Tagged: Office, Outlook, Process Monitor, Sharepoint | Leave a Comment »
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