Windows Explored

Everyday Windows Desktop Support, Advanced Troubleshooting & Other OS Tidbits

Archive for September 1st, 2011

The Case of the Installer Run-Time Error

Posted by William Diaz on September 1, 2011

To make it easier to fix, reinstall, and install the most common applications we support in our environment, we have a front end tool that is launched from the run menu to facilitate this without the need to go digging around on the file server for batch files or scripts. While trying to reinstall an application, one of our helpdesk technicians was running into the following error while trying to run the tool on a user’s workstation: “Installer. Run-time error ‘-2147024770 (8007007e)’: Automation error – The specified module could not be found.”
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Printing Directory & File Lists In Windows 7

Posted by William Diaz on September 1, 2011

There is no native built-in way (still) in Windows to print a list of files displayed in Windows Explorer from Windows Explorer. For occasional use, though, there is a command line method which utilizes the DIR command and piping the results to a text file. To do this:

  • Open the command shell
  • Navigate to the directory you want to print a list of using the cd\ path command
  • Then use the Dir >listing.txt to pipe the results to a file
  • The file can be found in the directory you where the command was run
  • If access is denied, you will need to run the command shell with elevated rights, even if you are already an administrator

If you have user that is going to need to do this frequently, you can need to create a context menu option, which can be used for any folder, on the desktop or Explorer. If you had done this previously in Windows XP, the method is slightly different, since in Windows 7 you do not have the File Types tab available in the Folder Options menu of Explorer.

There is a Microsoft KB article on how to perform this for both operating systems, but the Windows 7 method does not seem to work as advertised … for me at least. I have modified the bat file so that directory list remains open in Notepad so it can be quickly printed in addition to creating a listing.txt file in %temp%.

The steps for doing this involve: Read the rest of this entry »

Posted in Inside Windows | Tagged: | 1 Comment »

Printing A List Of Outlook Folders

Posted by William Diaz on September 1, 2011

Besides taking screen shots of the Outlook navigation pane, there is no built in way to print or output to a file a list of folders. However, you can work around this by creating a macro in Outlook using the Visual Basic editor.

In Outlook 2010:

  1. Enable the Developer tab by going to the File tab > Customize Ribbon.
  2. Check the Developer option under the right column and click OK.
  3. The Developer tab is now part of the Outlook Ribbon.
  4. Select the Visual Basic button (or ALT+F11).
  5. Right-click the Module folder, then Insert > Module and name it.
  6. Copy and paste the code at the bottom of this post into the VBA Project window
    Import the attached .bas file below by going to File > Import File
  7. Run the macro by clicking the Macro button. There are two options available, ExportFoldernames and ExportFolderNamesSelect:
    The first one exports the currently selected folder and the second one allows you to specify a folder (or the entire mailbox). You can choose to structure or not to structure the output and a text file will be written to the desktop named outlookfolders.txt.

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Posted in Office | Tagged: , | 2 Comments »

Registry Tips & Tricks

Posted by William Diaz on September 1, 2011

Opening multiple instances of the registry

I often find myself needing to compare registry data between different workstations using the remote registry but you cannot simply run regedit.exe more than once to open multiple regedit windows. To work around this, run regedit –m or /m to your heart’s content to open multiple registry edit windows.

Connect to the registry of another computer or an online user

You probably already know this one. In case you don’t, File > Connect Network Registry. You won’t see the same hive you do on the local computer and there is no HKCU. Not to worry, HKCU is a subkey of HKEY_USERS. It contains the active profile on the remote computer. The profile name is based on its security identifier, or SID, e.g. S-1-5-21-156…
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Unable to Print or Copy and Paste Web Pages

Posted by William Diaz on September 1, 2011

This issue recently came up after a user could no longer print web pages from a site that previously printed fine. The Print Preview and Print options in Internet Explorer rendered a blank page, except for the header and footer information:
When you encounter this, it is often by design. In IE 8 and IE 9 there is a simple way to check if a web page is has been set to restrict printing. Read the rest of this entry »

Posted in Troubleshooting Tools | Tagged: , | Leave a Comment »