Windows Explored

Everyday Windows Desktop Support, Advanced Troubleshooting & Other OS Tidbits

Archive for December 28th, 2010

Zipity Do Da .Docx

Posted by William Diaz on December 28, 2010

It’s a mystery how some files get their file extensions changed or removed. I have no doubt that some users think that manually changing it makes it compatible with whatever program they want it to open in. We often get files that contain a .doc extension but fail to open in Word. Sometimes they are corrupted, sometimes they are in a newer version of Word, and sometimes they are not Word documents at all. When you run into these, the easiest way to determine what kind of file it is is to open it with Notepad (or any text reader for that matter) and look for readable text in the data. Here is an example:
Read the rest of this entry »


Posted in Office, Troubleshooting | Tagged: | Leave a Comment »

Outlook, HTML Messages, and Internet Explorer

Posted by William Diaz on December 28, 2010




If you didn’t already know, Outlook 2003 and earlier use IE as its print engine when printing html formatted messages. This means you sometimes need to go to IE to correct problems with emails printing outside of the print margins. These settings are found under File > Page Setup. The defaults are 0.75 on all sides. When coming across issues like this, I often find the margins set to 0.25.

This behavior is not the same for all html formatted messages. Some emails have web content embedded or pasted into them and will have odd page characteristics that cause the message to print outside the margins and may be difficult to correct. Different versions of IE also handle html messages differently.

In Office 2007/2010, html messages in Outlook no longer rely on IE and now use a MS Office html as the printing engine.

Posted in Inside Windows, Troubleshooting | Tagged: , , | Leave a Comment »