Windows Explored

Everyday Windows Desktop Support, Advanced Troubleshooting & Other OS Tidbits

  • August 2010
    M T W T F S S
    « Jul   Sep »
  • Translate

  • Advertisements

Windows 7 Problem Step Recorder

Posted by William Diaz on August 19, 2010

Windows 7 includes a neat tool called Problem Step Recorder. The idea here is when the user runs into a reproducible error, they can start the Problem Step Recorder to record the actions that led to the error. After the problem has been produced, the user ends the recorder and the actions are wrapped up into a file that can be sent off to their tech support staff. I am eager to see our users submit incidents to us using this. Read more about here:

Video tutorial:

And on both monitors:


Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s

%d bloggers like this: