I ran into this one when troubleshooting The Case of the Crashing Email with a different version of Outlook. I created a test folder to save the crashing email message attachments. When I was done, I went to delete the folder and received: “Error Deleting File or Folder. Cannot delete filename. It is being used by another person or program…”
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Posts Tagged ‘Outlook’
Outlook 2007/2010 File Delete Quirk
Posted by William Diaz on July 20, 2010
Posted in Troubleshooting, Troubleshooting Tools | Tagged: Outlook, Process Explorer | Leave a Comment »
The Case of the Crashing Email
Posted by William Diaz on July 7, 2010
One afternoon I had the luck of encountering a user who was experiencing random Outlook crashes while. As far as he was concerned, there didn’t seem to be any rhyme or reason to it. He would just be clicking through email messages and then, suddenly, he would encounter the following error (but not always): “Inbox – Microsoft Outlook: OUTLOOK.EXE – Application Error – The exception unknown software exception (0x…) occurred in the application at location 0x…“
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Posted in Troubleshooting | Tagged: Crash, Dump, Outlook, WinDbg | 1 Comment »
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