Windows Explored

Everyday Windows Desktop Support, Advanced Troubleshooting & Other OS Tidbits

IE 11, Page can’t be displayed, Google.com, & SPDY/3 Protocol

Posted by William Diaz on October 28, 2013


I’ve been taking Internet Explorer 11 for a test drive recently and started to notice an odd occurrence. Upon initially opening IE 11 and typing www.google.com into the address bar, I am unable to get to the page, instead getting the generic : “This page can’t be displayed…

image

A quick refresh, however, had no problems taking me to the page afterwards. Closing IE (and making sure all iexplore.exe processes are closed via the Task Manager) and typing the same URL again would reproduce the problem roughly 8 out of 10 times. A quick look with Network Monitor should that connection was, in fact, successful:

image

Looking at one of the frames in the network capture showed the presence of an additional HTTP protocol I wasn’t familiar with in Internet Explorer, SPDY/3:

image

I remember seeing it in the Advanced tab of the Internet Explorer settings:

image

Unchecking this setting resolved the issue. I am not sure why this is happening. SPDY/3 is a relatively new open protocol introduced by Google and being adapted by IE. More about it can be read here: http://en.wikipedia.org/wiki/SPDY & http://dev.chromium.org/spdy/spdy-protocol/spdy-protocol-draft3. In short, it makes the browser speedier by reducing web page load times.


Update

Seems to be reproducible only behind a proxy, TMG in our case.

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9 Responses to “IE 11, Page can’t be displayed, Google.com, & SPDY/3 Protocol”

  1. Mikeg said

    Following an upgrade to windows 8.1 I was experiencing this exact issue and unchecking use SPDY/3 resolved it.
    many thanks

  2. Paulby said

    Thank you soooo much for publishing this solution! I thought it was my Google Search string or the Proxy we use.

  3. Steph Alves said

    Hi,

    This doesn’t works for me. I add the address google.com on compability view settings and now it’s works perfectly.

    Rgrds
    Steph

  4. […] https://windowsexplored.com/2013/10/28/ie-11-page-cant-be-displayed-google-com-spdy3-protocol/ […]

  5. […] it as happening with Websense, and once I knew what to look for I’ve also found the same problem reported with Microsoft’s Threat Management Gateway, so it’s not definitely not limited to […]

  6. We had the same problem with IE 11 behind both TMG and Squid

  7. I’d recommend contributing to https://connect.microsoft.com/IE/feedback/details/813993/ie11-sites-that-support-spdy-do-not-load-first-time-when-ie-is-configured-to-use-a-proxy-server-and-spdy-is-enabled

    Applying pressure for a fix is probably the best way to go! 🙂

  8. System Administrator said

    I’ve had a similar issue that only occurs when a machine has upgraded to ie11 on windows 7 from ie8 . The resolution is to add the following setting for each user.

    [HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings]
    “WarnOnZoneCrossing”=dword:00000000

    This then allows a connection to googl.com

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