Often times when sorting through Process Monitor logs, you find yourself having to employ some intuition to zero-in on what is an otherwise vague result: NAME NOT FOUND. Its normal to see these results en masse, and most of these are perfectly legit. But knowing how to apply a few filters and some basic understanding of what you are looking for is sometimes enough to narrow down why your application is failing. In a previous post, I demonstrated this approach. Here is another example.
In this case, the user was not able to open PDFs from within our Outlook-integrated document management system. The error reported was rather generic as you can see below: Read the rest of this entry »