Windows Explored

Everyday Windows Desktop Support, Advanced Troubleshooting & Other OS Tidbits

Archive for November 2nd, 2011

Some PDF Internals

Posted by William Diaz on November 2, 2011

Often times when sorting through Process Monitor logs, you find yourself having to employ some intuition to zero-in on what is an otherwise vague result: NAME NOT FOUND. Its normal to see these results en masse, and most of these are perfectly legit. But knowing how to apply a few filters and some basic understanding of what you are looking for is sometimes enough to narrow down why your application is failing. In a previous post, I demonstrated this approach. Here is another example.

In this case, the user was not able to open PDFs from within our Outlook-integrated document management system. The error reported was rather generic as you can see below: Read the rest of this entry »


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